PostureFlow™ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. Additionally, as you browse, we collect information about the individual web pages you view, what websites referred you to us, and how you interact with the site.
When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely by Shopify Payments), email address, and phone number.
2. How We Use Your Information
- To fulfil and ship your orders
- To communicate with you about your order
- To screen our orders for potential risk or fraud
- To provide you with information or advertising relating to our products, when you have opted in
- To improve and optimize our store
3. Sharing Your Information
We share your Personal Information with third parties only to help us use your Personal Information as described above. For example, we use Shopify to power our online store. We also use Google Analytics to understand how our customers use the site.
We do not sell your personal information to any third party.
4. Cookies
We use cookies to maintain your session and remember your shopping cart. You can disable cookies in your browser settings, though this may affect some features of our store.
5. Data Retention
When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, contact us at support@postureflow.com.
7. Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, or to make a complaint, please contact us by email at support@postureflow.com.