WORLDWIDE SHIPPING 14-DAY MONEY BACK CLINICALLY TESTED 2K+ HAPPY CUSTOMERS WORLDWIDE SHIPPING 14-DAY MONEY BACK CLINICALLY TESTED 2K+ HAPPY CUSTOMERS
Help Center

Frequently Asked Questions

Everything you need to know about PostureFlow™.

📦 Product
How long before I see results? +
Most customers notice reduced pain and improved posture awareness within 7 days. Significant structural improvement is visible by day 14, and lasting postural change is typically achieved by day 21 with consistent daily use of 30–60 minutes.
Can I wear it to work? +
Absolutely. PostureFlow™ is designed to be completely invisible under clothing. It is discreet, quiet, and comfortable for all-day wear. Thousands of our customers wear it during office work, meetings, and even formal events.
What sizes are available? +
PostureFlow™ Pro comes in three sizes: S/M (chest 28"–38"), L/XL (chest 38"–48"). Each size is fully adjustable with our dual-strap system for a precise fit.
Is it suitable for all ages? +
PostureFlow™ is safe and effective for adults aged 8 to 80+. It is particularly popular with office workers, students, seniors, and healthcare professionals. We recommend consulting your physician if you have a diagnosed spinal condition.
How do I clean it? +
Hand wash with mild soap and cold water. Do not machine wash, tumble dry, or iron. Lay flat to dry. The medical-grade neoprene material is designed to maintain its shape and effectiveness after repeated washing.
🚚 Shipping
How long does shipping take? +
Standard shipping takes 10–25 business days worldwide. Express shipping (5–15 days) is available at checkout. All orders ship with full tracking so you can follow your package every step of the way.
Do you ship worldwide? +
Yes! We ship to over 90 countries. Shipping is completely free on all orders, with no minimum purchase required.
How do I track my order? +
Once your order ships, you will receive an email with your tracking number. You can track your package directly on the carrier's website. If you don't receive a tracking email within 3 business days of ordering, please contact us.
↩ Returns & Refunds
What is your return policy? +
We offer a full 14-day money-back guarantee from the date of delivery. If you are not satisfied for any reason, contact us at support@postureflow.com and we will arrange a complete refund — no questions asked.
How long does a refund take? +
Once we receive your return, refunds are processed within 2–3 business days. The funds typically appear in your account within 5–10 business days depending on your bank or card provider.
Do I have to pay for return shipping? +
For defective or incorrect items, we cover return shipping costs completely. For change-of-mind returns, the customer is responsible for return shipping. We recommend using a tracked service.
💳 Payment
What payment methods do you accept? +
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with SSL encryption.
Is my payment information safe? +
Yes, completely. We use Shopify Payments which is PCI DSS Level 1 compliant — the highest level of payment security available. We never store your card details on our servers.
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Still have questions?

Our support team is happy to help with anything not covered above.

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